Guest service directory

Dear guests,

Welcome to the Schlossberg Hotel Garni ★★★ Superior. In our guest service directory you will find some useful information . Enjoy your stay!

Corona measures

We recommend to wear a mask in the public indoor areas of the hotel. This also applies to breakfast when going to the buffet. Please disinfect your hands before breakfast and keep a distance of 1.5 m. We ask for your understanding and your help.

Energy saving

Please support us in our efforts to save energy. When leaving your room, please
– close the windows –
– turn down the heating –
– turn off the light –

We thank you very much and appreciate your support!

Room keys

Your room key also closes the main entrance door of the house. When you return home in the evening, we ask you to lock the main entrance door from the inside with the door knob.


Network name: SBH

Password: hotelwlan


Our Reception is open from 9 a.m. to 3:30 p.m. You can call the reception with tel .: 50


Monday to Friday from 8 a.m. to 10.30 a.m.
Saturday and Sunday from 8 a.m. to 11 a.m.

Drinks and Snacks

In the foyer of the villa, next to the entrance to the breakfast room, there is a refrigerator with drinks and snacks for our guests. Please note the goods that have been removed on the slips of paper provided. You will then be billed when you leave. As a guest in the half-timbered house, you also have access to the foyer of the villa with your room key.

Restaurants and bars

As a Garni Hotel, we do not have our own restaurant. However, there are numerous restaurants and bars just a few minutes’ walk away in the old town of Wernigerode. You can find a selection here.


If you have come by car or motorcycle, please use the hotel’s marked parking boxes. There is a parking lot directly in front of the house entrance of Villa Frühling. There are additional parking spaces below and to the right of the Kammerboten half-timbered house and along the path between the two houses of the hotel.

Taxi services

Taxi Horlitz

Taxibetrieb Ingeborg Löffler


City- & Peggy Taxi

Taxi und Gütertransporte Peter Noack


Our reception is not manned all the time. If an emergency (e.g. a fire or an accident) occurs during the closing times, please dial one of the official emergency numbers. Dial 0 in advance if you are using the house telephone system for this.
Police: 110
Fire brigade / ambulance: 112

Our address: Burgberg 9 a / b, 38855 Wernigerode

In extremely urgent emergencies, you can reach us during reception closing times on: 0177 337 4887

Fire alarm

Fire alarms are installed in all rooms and throughout the house. Should a fire alarm go off, please leave the building immediately and call one of the two emergency numbers. Please wait for the emergency services in the parking lot. Smoking and naked lights / fires are not permitted in the entire hotel.

Hospital emergency room

Harz Clinic Wernigerode
Ilsenburger Strasse 15
38855 Wernigerode
Phone: 03943 610
Google Maps

Excursion tips and sights

Here we have put together some destinations for day trips and regional sights for you.

Please rate us!

Do you like it with us? Then we look forward to a rating on the Internet. Thanks very much!

We wish you a pleasant stay.

The Lerche family and team